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Partner with Pentec Health

Your dedication to the health and well-being of your patients is unmatched. But when some intrathecal (IT) pump patients require more attention with their pump management, your schedule may not support the time needed to provide care to other patients in your practice. How can you ensure that your patients will receive the highest quality of care for pump management and bring balance back to your schedule? Our team of highly trained nurses and pharmacists is here to help you provide the highest quality of care for your intrathecal pump patients.

The Problem - The many challenges of treating IT pump patients.

In addition to managing their pain or spasticity, your intrathecal (IT) pump patients have very specific needs that require a higher level of care. Between the paperwork and keeping up with ever-changing skill requirements, you and your staff try to provide the most-effective, specialized care for these patients. Often, IT pump patients require more of your time and attention, and this may greatly affect your ability to treat other patients as effectively as you would like.

The Solution - Our DrugPlus™ programs handle every aspect of IT pump refills.

Our programs aim to help your patients better manage their pain and spasticity. We have 120+ specialized nurses to help provide expert refill services and wrap around in-home care for qualified patients. Patient-specific medications are compounded in our sterile pharmacy by pharmacists and technicians who specialized in IT pump medication. An expert pharmacist is also on staff available 24/7/365 to consult with you, monitor medication and provide follow-ups.

Our Products

By teaming up with Pentec Health to meet the needs of your IT pump patients, you can better address the health care concerns of all your patients.

DrugPlus Select

Pentec Health employs highly-trained nurses capable of managing all Intrathecal Pump models and refilling pumps in the patient’s environment. Each Pentec Nurse is trained to the highest standards of intrathecal pump management which includes routine, emergency and troubleshooting of all types of intrathecal pumps. Our nurses are trained through the ONLY ANCC accredited Intrathecal Nurse Training Program since 2014. Through this program we deploy a trained RN to the patient’s home with medications to fill the pump. While there, they examine the patient and send notes, assessments and a telemetry back to your office within 48 hours. The nurse is also available on-call 24/7/365 to your patients for any pump-related issues. An expert pharmacist is also available 24/7/365 to consult with you, monitor medication and provide follow-ups.


  • Highly trained Pentec Health Nurses will refill IT pump in the patients environment
  • Seamless communication via HIPAA compliant EMR
  • Expert pharmacists help with medication monitoring

DrugPlus Flex

With DrugPlus Flex, the physician maintains management of the pump refill with Pentec Health supplied medication from our highly specialized sterile compounding pharmacy. This program provides the ultimate flexibility for the physician while still maintaining a high level of patient care. The Pentec Health pharmacy becomes the single source for physician’s pump refill needs. Our highly specialized, closed-door sterile compounding pharmacy will deliver and bill for the supplied medication and enroll eligible patients for wraparound in-home nursing services. For eligible patients, Pentec Health provides around-the-clock on-call nursing and pharmacy services ultimately delivering 24/7/365 peace-of-mind.


  • Flexible program which allows you to continue to refill IT pumps in your office
  • Pentec Health manages all drug compounding, shipping and billing
  • Expert pharmacists assist with medication monitoring

Expert Care in a Familiar Setting

Pentec Health is an industry leader in providing physician-prescribed, custom-prepared, patient-specific compounded sterile medications that are intended for intrathecal administration in the patient’s home as well as various alternative sites. Our experts are highly trained to meet patients' needs and work seamlessly with their physicians.

Nursing Services

Refer a Patient

Patients with intrathecal pump therapy require specialized care and service to refill their pump and monitor for side effects of the medication. Pentec Health’s nurses are experienced with all approved intrathecal pumps and apply proper technique to perform more than 20,000 pump refills annually. Our nurses’ level of competency and care is unmatched.

Pentec Health nurses utilize a proprietary electronic medical record system to enhance patient outcomes and promote collaboration with the patient’s primary care provider. All data, including physical assessments, pump telemetries and prescriptions are available on demand to physicians and their staff. To ensure patient confidentiality, our nurses maintain compliance with HIPAA regulations in all communications.

  • Precise pump programming according to patient's needs and physician’s orders, including the knowledge and ability to program dose adjustments, patient-assisted devices (myPTM), bridge boluses, one-time boluses, and flexible dose patterns
  • Comprehensive physical assessments, including a focused pain and/or spasticity assessment, risk assessments (fall and suicide) resulting in individualized plan of cares
  • Ongoing patient education regarding diagnoses, therapy, and medications. Including year-round 24/7 access to Pentec Health’s team of health care professionals & patient advocacy

Pharmacy Services

Learn about our 503A pharmacy

Our pharmacists and technicians are specially trained in intrathecal drug preparation and high-risk compounding. Sterile products are expertly prepared to meet the needs of each individual patient, and are compounded individually following the physician’s prescription. Our closed-door sterile pharmacies meet the prescriptive needs of the patient referred. For over 35 years, Pentec Health has been dispensing, clinically consulting and shipping nationwide.

Our pharmacy and compounding staff have been accredited by THE JOINT COMMISSION for our home infusion services and are available 24 hours a day, 7 days a week to physicians and patients. They utilize a proprietary electronic medical record-keeping system to manage patient prescriptions and facilitate communication with physicians.

  • Pharmacy is an integral part of the multidisciplinary team to optimize drug therapy and improve therapeutic outcomes for IT patients. Seamless coordination with our nursing team or your office to coordinate delivery of medications for all scheduled patient visits
  • Expertly trained and assessed pharmacy personnel dedicated exclusively to the preparation and management of intrathecal pump medications
  • Assurance of sterility of compounded prescriptions by documented integrity testing of the filters used in every dose prepared

Client and Billing Support

Refer a Patient

Our team of billing and reimbursement experts will work with you and your office to ensure that the appropriate DrugPlus™ service is right for your patient. All patients will have access to a payment specialist to assist them with understanding their benefits and/or patient responsibilities. Our client support team works with our pharmacy and nursing team to provide the best level of support for you and your patient.

Pentec Health has a range of financial assistance programs to help patients manage their financial needs.

  • Intrathecal Pump Intake Team executes single case agreements quickly
  • Manage all facets of insurance authorization, billing and collections
  • Dedicated team of subject matter experts on implanted pump therapy to work directly with your office

Resources

Our team is trained to service and refill all models of intrathecal pumps on the market. We work with all manufacturers to understand the technology and have had the only ANCC accredited Intrathecal Nurse Training Program since 2014. Here are some resources that we rely on to build our intrathecal pump management program.

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