Infusion treatments, whether on premises or at home, require highly specialized training, especially for pain relief or anesthesia via the spinal column. Trust becomes essential for these higher-risk infusion therapies, especially for situations that require ongoing treatments.
Pentec Health’s highly-trained staff have both the knowledge and the experience to establish long-term relationships with patients. This stability often leads to friendships and open communications that, in turn, help identify both opportunities for improved care and rapid discovery of potential complications.
Our core specialty care services include:
As with our nutritional products, our holistic approach extends well beyond the care regimen itself. We also have support services unique to these practice areas that help manage the paperwork and other complication so that complex care becomes both streamlined and simpler.
Our nurses train on all approved intrathecal pumps, applying proper technique to perform more than 20,000 pump refills annually. We also use a purpose-built electronic medical record system to enhance outcomes and collaborate with the patient’s primary care provider. Our nurses provide comprehensive physical assessments and ongoing patient education including 24/7 access to our healthcare professional and patient advocacy teams.
For more than 35 years, our pharmacists have provided a crucial central link for the multidisciplinary requirements of specialty care. Specifically trained in drug preparation and high-risk compounding, we individualize our sterile products for each patient based on their physician’s prescription. Our fully accredited staff provides these services 24/7, using our purpose-built electronic medical records system to manage prescriptions and streamline communications with physicians.
Complex care is, well, complex – even for healthcare professionals. We maintain contracts with both government and private insurers. This experience means we understand all requirements for reimbursement and provide our patients with the best possible choices for therapy coverage. We also assist with insurance verification and prior authorizations from insurance carriers.
Client Billing and Support
We work with you and with your providers’ offices to ensure that our services match your needs. Our payment specialists assist patients with understanding their benefits and/or patient responsibilities. At the same time, our client support team works with our pharmacy and nursing team to provide the best level of support for each patient.